![]() Human error is certainly acceptable and understandable, but the steps you take to avoid them determine your worth. Whether you are answering a question or sharing a piece of information that you found online, ensure its accuracy. Brevity and clarity are your new best friends. We need to re-train our brains to be precise for, the attention span online is lesser than when you are talking face-to-face. There is a significant gap between in-person and online communication. Most computers have predictive inputs and spellchecks. Take that few extra seconds to articulate your ideas grammatically and spell them correctly. Personal preferences aside, the way you type, your choice of vocabulary, and grammar all contribute to people’s perception of your work ethic. A flame is a comment that involves a vicious personal attack. Never flame in a professional, public forum. But that is what personal chats and phone calls are for. ![]() And most of us vent and gossip to rid ourselves of pent-up anger. Disagreements and frustrations are common, more so when faced with fear and fatigue from the pandemic. It is worth going the extra mile to be affable. Your identity as a colleague or a classmate will be built from a tiny box that has your video or your display picture. You should have a general idea of what is acceptable and what is not, what is offensive and what isn’t. Take some time to familiarise yourself with the people you are interacting with. Please and thank you are still powerful words they go a long way, even in an online forum. When you want to emphasize something, underlining or *asterisks* are better options than turning on your caps lock. Uppercase typing is always translated as shouting unless you are filling out a form. Avoid typing in all uppercase letters.So, unless you know the person o the other end very well, this is a risk not worth taking. Your sarcasm can be perceived as rude or blunt by the recipient. Sarcasm and dry wit are great devices of communication, but they have a tendency to fall flat without non-verbal cues to support them. Be conscious of your tone, especially when you are texting or composing an email.Figure out where you fit in and contribute effectively to the discussions, whether it is a classroom or a team meeting. You cannot always be the silent reader/observer. Participate when required and make your presence felt. Being critical might be a job requirement, but you cannot be blunt about it just because there is a computer in front of you. You are still dealing with very real people and emotions. Remind yourself that a Zoom call is not a YouTube video. It is very easy to get depersonalised when you are sitting in front of your computer. This article gives you a list of fundamental netiquette norms that are worth internalising, especially when online meetings are the order of the day. ![]() But overarching ideas such as ‘be kind’ or ‘respect all people’ remain the same. Netiquette, like traditional etiquette, works differently in different social scenarios. A portmanteau of the internet and etiquette, it is a collection of guidelines to maintain a comfortable and efficient online environment. This opens up a discussion on internet behaviour or what is now being called ‘ netiquette’. The point is the general tenor of emails has become more considerate and genuine, especially considering how our tech-dependency has surged sizeably. Standard salutations such as ‘best wishes’ or ‘regards’ were replaced by more personalised and sympathetic ones like ‘Stay indoors and safe’, ‘Sincerely in these strange times’ or, to infuse some humour, ‘Sent from my living room ’. Nothing seems to be left untouched by the pandemic, including emails. ![]()
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